We are required to make the following disclosures:
1. If you have suffered loss as a result of Interest Rate Hedging Products (IRHPs) sold to you by RBS, you should have been contacted by the bank about a compensation scheme called the FCA IRHP Redress Scheme. The redress scheme was designed to deliver fair and reasonable redress to customers as quickly as possible. However, the IRHP Review does not remove or replace customers’ rights to go to the Financial Ombudsman Service or through the courts (subject to time limits for making a complaint or bringing a claim).
2. With regard to the activities of RBS’ GRG division, we are aware of press reports summarising recent FCA investigations, and that RBS will be running a compensation scheme for customers who lost money as a result of the imposition of ‘complex charges’, which will be limited to a total cost to RBS of £400m.
3. In order to progress your claim with RGL, there will be a Claims Management Agreement (CMA) between you and RGL. This will define the rights and duties of both parties. A copy of the CMA will be published prominently on this site as soon as it is available.
4. RGL will be arranging funding to cover all litigation costs, and indemnifying you against any adverse costs order through “After The Event” (ATE) insurance. There is no possibility that you will lose money as a result of this legal action undertaken by RGL on your behalf. However, you should be aware that you may have to appear in court to give evidence.
5. The services that will be provided by RGL are made clear in the CMA – see above.
6. Your obligations, and any procedures that need be followed, can also be found in the CMA.
7. Of the Proceeds of Claim, which is defined in the CMA, 48% will be retained by RGL and paid in respect of:
a) The costs of obtaining ATE insurance;
b) The costs of litigation funding;
c) The legal costs of solicitors and counsel;
d) The services provided by RGL.
• Proceeds of Claim: £10,000
• You/the claimant will receive: £5,200
• Amount retained by RGL for distribution (a to d) as above: £4,800
8. It is RGL’s intention not to pay any referral fee to, or enter into any other financial arrangement with, any other person in respect of introducing a claim to RGL.
9. You will not have to pay any costs during the process, and you will not be liable to pay any shortfall in recoverable costs or premiums from the losing defendant party.
10. Documentation needed from you in order to pursue your claim will depend upon the particular facts of your case, and you will be advised of this in due course.
11. RGL will retain Humphries Kerstetter LLP, or another firm of comparable solicitors, to act on your behalf in this matter.
12. Procedures to follow in the event of a complaint against RGL can be found here.
13. There is a ‘cooling off’ period of 14 days after signing the Claims Management Agreement, during which period you may cancel the agreement without any payment being due.
14. You will be entitled to withdraw from the Claims Management Agreement at any time. Any charge made by RGL for withdrawing after the ‘cooling off’ period will be limited to reasonable costs for work already undertaken.
15. You have the right to seek further advice or to shop around, subject to any time limits within which a claim must be made.
16. Please ensure that you are able to fully understand our Claims Management Agreement. If there is anything which you do not understand, please contact us via our Contact page
17. RGL Management Limited is regulated by the Claims Management Regulator in respect of regulated claims management activities. Registration number CRM42695, recorded on www.claimsregulation.gov.uk.
18. RGL Management Limited is registered with the Information Commissioners Office. Registration number ZA175833. Registration address: Eighth Floor, 6 New Street Square, Fetter Lane, London, EC4A 3AQ.
19. RGL Management Limited is registered as a company in England & Wales. Registered number 10001048.
20. RGL Management Limited is registered for VAT. VAT registration number 909 1828 09.